Refund policy

Since every DohVee item is custom-printed to order, we're unable to accept returns or exchanges for reasons like sizing or change of mind.

If your item arrives defective, damaged, or isn't what you ordered, contact us at hello@dohvee.org within 7 days of receiving it. Please include a photo showing the issue, the shipping container/packaging, and the item with its tags still attached. We'll make it right with a free replacement or a full refund — no need to ship anything back to us.

Approved refunds are issued to your original payment method and typically appear within 10 business days, though it can take longer for your bank to post it. If more than 15 business days have passed since we approved your refund, reach out to us at hello@dohvee.org.